More and more employers are developing the flexibility of remote workspaces in their companies. A good portion of employers that are exceptional at leadership in their business are tuning into the benefits that working remote has to offer all around. Benefits such as remote workers have a tendency to be more productive than those in an office, saving money by not having to commute, and having more time for family because the lack of commuting. The businesses that employ remote workers even save money by not having to pay for a workspace, utilities for that workspace, etc. Plus, it is more attainable to work remote with the help of certain technological resources nowadays. One way that makes this all possible and run effectively is by utilizing the essential VoIP tools for remote workspaces.
As a business owner, you can now save money, save your employees money and stress, and even expand your search area for the talent you want to fill the position you offer. With the right VoIP tools for remote workspaces, you will be able to have an easy communication system that allows your employees to thrive. With any new endeavor, there will be kinks or wrinkles you’ll have to iron out along the way. When you have training with your VoIP tools, you will be setting your team up for success.
But What Is The Right VoIP Tools For Remote Workspaces?
There are plenty of options to choose from of VoIP tools for remote workspaces. A must have VoIP (Voice over Internet Protocol) system is a Unified Communications (UC). What’s included in UC solutions? It includes voice, video, mobility and presence services. All of these services are available across difference devices, endpoints, and applications. If your staff is all across the nation or the world, you will be able to easily connect with them at any point in time. With UC solutions, your remote staff can have IP phones at a multitude of locations that all connect to the same system. Plus, maintenance is kept up by the vendor for ease.
Key Features For Success
Whatever UC solutions you go with, you’ll want these key features with your VoIP tools for remote workspaces. Make sure that you have the following characteristics: chat/instant messaging, mobility, collaboration, and video conferencing.
Since texting is one of the main communication mediums, it’s no surprise that workspaces are adding a similar medium to communicate. Chat/instant messaging is the perfect remedy for those quick questions colleagues may have for one another that don’t warrant a phone call or scheduled video conference. This can also allow your staff to create a work culture that is more easy-going (alleviating pressure or social anxiety) while being more efficient.
The feature of mobility in VoIP tools for remote workspaces is a critical one. You won’t have to be tied down to your desk all day in order to communicate with other workers. It gives freedom when you have your work number appear on a cell phone, tablet, PC or desk phone. If your company promotes a healthy work-life balance, this is the way to go. It truly is providing advanced customer service no matter where or what! You’ll be able to offer your remote workers to have the privilege of driving their kids to and from school without worrying if they’ve missed a phone call.
Collaboration is the ability to share your desktop screen with others. You have the opportunity to train, share files, images, and ideas in real time. This permits your team members more time to focus on their work because they won’t have to constantly write up long and grueling emails to explain such things. You can even record your collaboration training session and send to employees as a reference.
Last, but certainly not least is video conferencing. Video conferencing is one of the VoIP tools for remote workspaces that enables you to still have face to face communication. Conference calls are wonderful for quicker discussions; whereas, video conferencing offers your remote team to present to one another. There’s a stronger bond that develops when you are able to stay in touch and see the faces that you’re working with.
Conclusion
As stated earlier, you must train your employees on the VoIP tools for remote workspaces in order to be truly successful. The same would be said about adding any technology into an office setting. If you don’t know how to use something, you’re more likely to avoid using it or simply be frustrated. At Tri-Tel, we love finding the perfect solution for our clients’ needs. If you are looking for a communicative system for your work environment, call us to find out more.